Hi.  I have this problem wih my laptop.  Many times, when I come to shut down, this window comes up telling me that Property is unable to close.  After I click the END NOW button, nothing happens.  I try to shut it once more but the same thing happens again.  Then I would have to shut it down from the power button.  Can you help me please?  It's driving em nuts... I have a Windows XP Home edition version 2002 with service pack 2. Thanks.