OK, I did a stupid thing. I tried reinstalling Win XP Home Edition without first backing up my vital data. Now I need help! During the reinstall, I got the error message "bad_pool_caller". It then said: STOP: Ox000000c2 (0x00000007, 0x00000CD4, 0x020c0001, 0x833D3718) I can't get the computer out of the 'loop' of restarting the setup. When it shows me the above message, it then takes me to the log. Then after you click on 'close' it reboots, goes to the Dell logo screen, then the Win XP Home Ed screen, then says "setup is being restarted". It continues to do this every time, so I can't get out of it! I moved the hard drive to another computer as a slave drive to try and get my data off of it. But I couldn't get to wherever (probably the My Documents folder) all my Microsoft Word documents are. I believe this is because I had my other computer set up for password protect, so these aren't available when it's a slave drive. If anyone can tell me how to get around this or through it, I'd sure be a happy camper!!!