I apologize if this has been asked before, however I was unable to find it. I am trying to create one image that can be loaded on any laptop/desktop in my environment. As far as I am aware I need to use sysprep w/sysprep.inf and not the winbom.ini(factory mode). I have all the drivers loaded on the image and everything loads fine when I do an unattended install for each model using the same unattend.txt file. My sysprep file is as follows: ;SetupMgrTag [unattended] OemSkipEula=Yes ExtendOEMPartition = 1 InstallFilesPath=C:\Windows\CSS\i386 OemPnPDriversPath= "Windows\Drivers\C600;Windows\Drivers\C810;Windows\Drivers\C840; Windows\Drivers\D600;Windows\Drivers\GX150;Windows\Drivers\GX240;Windows\Drivers\GX260;Windows\Drivers\GX270; Windows\Drivers\M60;Windows\Drivers\WS340;Windows\Drivers\WS360;Windows\Drivers\WS530;Windows\Drivers\WS650; Windows\Drivers\X200;Windows\Drivers\zOther;Windows\Drivers\zPrinters" TargetPath=\WINDOWS [GuiUnattended] AdminPassword=* EncryptedAdminPassword=NO AutoLogon=Yes AutoLogonCount=1 OEMSkipRegional=1 OEMDuplicatorstring="XP Load Version 1.0" TimeZone=20 OemSkipWelcome=1 [userData] ProductKey=*****-*****-*****-*****-***** FullName="Authorized User" OrgName="*********************" ComputerName=xp [Display] BitsPerPel=32 Xresolution=1024 YResolution=768 [TapiLocation] CountryCode=1 [GuiRunOnce] Command0=c:\windows\css\start.exe [identification] JoinDomain= DomainAdmin= DomainAdminPassword= [Networking] InstallDefaultComponents=Yes I have tried 3 machines (2 desktop models and 1 laptop model) and have got inconsistent results on each. Each system gives me a blue screen when it is booting into windows(before mini-setup). After starting the computer in safe mode I see each file being loaded and then it pauses at a file and blue screens. One image I took from a desktop blue screens at "MUP.SYS", the image I took from a laptop blue screened at a video driver file. Could someone please explain what I need to include or steps I need to perform such as removing registry keys or device drivers before I sysprep and image the machine containing the base load. Any advise would be greatly appreciated.