Greetings. I apologize if this is the wrong forum but it seems related to Windows 7 since I was able to do this in XP. Our printers are all installed on a Win2K3 server and I deploy them to our users through group policy. I have a user using Windows 7 64bit and she is having problems with her printer and I was going to remove the printer and driver and reinstall. In XP, I would just be able to right click and delete the printer, then delete the driver, do a gpupdate /force and reboot and they'd get a fresh driver. But in Win7, it is not allowing me to do that. When I try to delete the printer from the computer (even when logged in as member of the administrators group, I get the message "Access is denied, unable to remove device" Since I can't delete the printer, I can't delete the driver. I've googled this with no luck. I've found one hit that describes the problem exactly...but no solution is given. I suspect it's some Group Policy setting I need to update for Win7...but I'm not having any luck finding anything that would apply. Thanks in advance!
