Hi, I'm new here but I may be able to help you. I've been hunting a fix for this bug and have been able to fix mine. I stumbled across a post by Buttercup. That suggestion by itself did not fix my problem so I had a "brainwave"[TM]. I downloaded the NHelper.exe file anyway, from the link in Buttercup's post, and dumped it straight into C:\Windows. Once rebooted, no more error. Hope this helps you. Fallon