chris_mitchell63

Since installing KB914642, my laptop (Dell Precision M65) crashes when connecting a low speed USB device. The install log follows. Any help would be appreciated. Chris [KB914642.log] 1.000: ================================================================================ 1.000: 2007/07/12 15:01:14.281 (local) 1.046: c:\3f4aa4ccc6dc05c3f892cf6f21a375ee\update\update.exe (version 6.2.29.0) 1.046: Hotfix started with following command line: -n -q -z 2.125: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with error 0x2 2.125: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with error 0x2 2.125: DoInstallation: CleanPFR failed: 0x2 2.125: SetProductTypes: InfProductBuildType=BuildType.IP 2.125: SetAltOsLoaderPath: No section uses DirId 65701; done. 2.140: DoInstallation: FetchSourceURL for c:\3f4aa4ccc6dc05c3f892cf6f21a375ee\update\update_SP2QFE.inf failed 2.140: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB914642$ 2.140: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102 2.140: BuildCabinetManifest: update.url absent 2.140: Starting AnalyzeComponents 2.140: AnalyzePhaseZero used 0 ticks 2.140: No c:\windows\INF\updtblk.inf file. 2.140: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102 2.140: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102 2.140: Enumerating Devices of usb, GUID {36fc9e60-c465-11cf-8056-444553540000} 2.843: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem8.CAT trusts inf c:\windows\inf\oem8.inf of device PCI\VEN_8086&DEV_27C8&SUBSYS_01C81028&REV_01\3&61AAA01&0&E8 3.203: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem8.CAT trusts inf c:\windows\inf\oem8.inf of device PCI\VEN_8086&DEV_27C9&SUBSYS_01C81028&REV_01\3&61AAA01&0&E9 3.593: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem8.CAT trusts inf c:\windows\inf\oem8.inf of device PCI\VEN_8086&DEV_27CA&SUBSYS_01C81028&REV_01\3&61AAA01&0&EA 4.265: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem8.CAT trusts inf c:\windows\inf\oem8.inf of device PCI\VEN_8086&DEV_27CB&SUBSYS_01C81028&REV_01\3&61AAA01&0&EB 4.843: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem8.CAT trusts inf c:\windows\inf\oem8.inf of device PCI\VEN_8086&DEV_27CC&SUBSYS_01C81028&REV_01\3&61AAA01&0&EF 6.546: SetupVerifyInfFile failed with error 0x490 for usbiods.inf of device USB\VID_0FC5&PID_1224\5&3526A5AA&0&2 6.640: SetupVerifyInfFile failed with error 0x490 for tosrfusb.inf of device USB\VID_413C&PID_8103\6&167BA4A8&0&3 6.859: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\tosrfusb.inf of device USB\VID_413C&PID_8103\6&167BA4A8&0&3 7.187: OEM file scan used 5047 ticks 7.250: AnalyzePhaseOne: used 5110 ticks 7.250: AnalyzeComponents: Hotpatch analysis disabled; skipping. 7.250: AnalyzeComponents: Hotpatching is disabled. 7.250: FindFirstFile c:\windows\$hf_mig$\*.* 7.328: KB914642 Setup encountered an error: The update.ver file is not correct. 7.406: KB914642 Setup encountered an error: The update.ver file is not correct. 7.421: KB914642 Setup encountered an error: The update.ver file is not correct. 7.421: KB914642 Setup encountered an error: The update.ver file is not correct. 7.437: AnalyzeForBranching used 0 ticks. 7.609: AnalyzePhaseTwo used 172 ticks 7.609: AnalyzePhaseThree used 0 ticks 7.609: AnalyzePhaseFive used 0 ticks 7.609: AnalyzePhaseSix used 0 ticks 7.609: AnalyzeComponents used 5469 ticks 7.609: Downloading 0 files 7.609: bPatchMode = FALSE 7.609: Inventory complete: ReturnStatus=0, 5469 ticks 7.609: Num Ticks for invent : 5469 7.640: VerifyTargetFileSize: Unable to verify size as Source = NULL for file c:\windows\inf\HFX40.tmp 7.656: Copied file: c:\windows\inf\branches.inf 28.140: Allocation size of drive C: is 4096 bytes, free space = 41753325568 bytes 28.140: Drive C: free 39819MB req: 6MB w/uninstall 0MB 28.140: CabinetBuild complete 28.140: Num Ticks for Cabinet build : 20531 28.140: DynamicStrings section not defined or empty. 28.140: FileInUse:: Detection disabled. 28.171: Registering Uninstall Program for -> KB914642, KB914642 , 0x0 28.171: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102 65.265: System Restore Point set. 65.453: PFE2: Not avoiding Per File Exceptions. 65.500: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB914642.cat with error 0x57 66.796: Copied file: C:\WINDOWS\system32\DRIVERS\usbhub.sys 66.812: Copied file: C:\WINDOWS\system32\DllCache\usbhub.sys 66.968: Copied file: C:\WINDOWS\Driver Cache\i386\usbhub.sys 67.078: DoInstallation: Installing assemblies with source root path: c:\3f4aa4ccc6dc05c3f892cf6f21a375ee\ 67.078: Num Ticks for Copying files : 38938 67.093: Num Ticks for Reg update and deleting 0 size files : 15 67.093: DoInstallation: ApplyAdminSystemAclsRecursive for c:\windows\$hf_mig$\KB914642 failed; error=0x00000003 67.109: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is empty; nothing to do. 67.109: DoInstallation: A reboot is required because RebootRequired=1 was specified in the inf. 67.109: IsRebootRequiredForFileQueue: c:\windows\system32\drivers\usbhub.sys was no-delay replaced; reboot is required. 67.109: DoInstallation: A reboot is required to complete the installation of one or more files. 67.109: In Function SetVolatileFlag, line 11789, RegOpenKeyEx failed with error 0x2 67.109: In Function SetVolatileFlag, line 11806, RegOpenKeyEx failed with error 0x2 67.109: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do. 67.218: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0