Cayugagirl

You guys were totally right. It's the default printer. It stumped me because I had four new machines and only the two that received the new updates from Tuesday exhibit the problem. Unfortunately, the drivers are on print server so it looks like I've got some work to do tonight. thanks for the help!

The user did have print drivers installed. None that are HP (thankfully!) All Xerox. I'm on the phone with Microsoft right now, i think it's related to the May 8th security update: http://www.microsoft.com/technet/security/...n/ms07-may.mspx They better hurry up tho, i've already had one glass of wine thanks to the tailspin this thing has left me in today!

Hi, I'm new here and thought I'd give this forum a try b/c I am completely befuddled. First off, I'm an IT Manager running Active Directory using Win XP Pro. In the past few days I've had two brand new dells crash Excel when their users try to open random files. Sure, I thought the file might be corrupt. But it opened up under my profile without a problem. Naturally, I tried changing the user to have domain admin privileges but, same thing. The file starts to open and then crashes. No event is logged. So today I turned off all services and startup items. One by one I turned on the services until I found the culprit. Print Spooler! I'm at a complete loss. These two machines are completely up to date. All files open with print spooler disabled, but of course, they can't print! Has anyone had a similar experience or have any suggestions??? Thanks!