mitchgo

Thanks...now lemme see if i follow what you recommended. Before next reboot, disable the send/receive function (i assume both the auto schedule and the "send immediately when connected" option...THEN reboot...THEN open outlook and re-enable the send/receive feature. Do I have that sequence right? MG

I'm having a weird problem with Outlook 2002 i was wondering if any of you have any advice for. (I'm talking Outlook, not Outlook Express.) For four years i ran this program on a Dell with no issues. recently we bought an HP laptop Pavillion and installed Office 02. No problems for the first month. After a reboot one day i opened Outlook. it seemed to not be sending or receiving. I hit "send receive" button and got "OPERATION FAILED!" pop up error. I hit "new message" button and got "NOT IMPLEMENTED!" error pop up. Trying to access user accounts etc all got the NOT IMPLEMENTED error. I still have my Office 02 discs, so i popped in disc one. I didn't wanna reinstall so i just hit the "repair" feature. It went through, seemed to repair a few things, I reopened Outlook...it was fine. Except NOW...every third or fourth reboot the same thing occurs. I get the OPERATION FAILED pop up and i have to run the repair feature from the install disc. It works every time, but somehow some settings keep getting wiped out. Any idea how to fix this? I could download the Service Pak for office 02 but this issue isn't listed as one of the fixes. I could try "reinstall" for all of Office 02 but am concerned it will wipe out all my account settings (i have them documented but I worry about my earthlink settings...they seem fussy!). Anyone have any ideas? i have a workaround (the repair disc) but frankly this issue is driving me crazy. Thanks! MG