kestrel0222

Thanks, I'll give that a try. How can I find out what modem I have on my computer? Sorry for the elementary questions.

Thanks for your response. It says that the modem is enabled. I have tried everthing that the help files had me do. I guess I should say that I tried every step within the trouble shooting area for this issue. The thing that has me stumped is that if I try to create a new connection, the option for a dial up connection is unselectable. I can't get the system to look at anything else then the DSL option.

Hi, I am new to this forum but not new to computers. I have an IBM PC that was given to me from were I work. It was originaly set up on a small network and had internet access through a DSL connection. The operating system was 2000. I took this sytem home and set it up for my kids. It was working fine, I have internet access thru a dial up modem, that also was working O.K. My problem began when I upgrade the operating sytem to Windows XP Professional. Everything seems to work except I am unable to connect to the internet. I have gone through some of the setups to make a new connection, but the options to use a dial up connection is "dimmed out", not able to sellect this option. It seems that the system is always trying to ge to a non-dial up DSL connection. How do I set this sytem up to go to a dial up connection? I have spent the better part of this past weekend trying everything I can think of to fix this problem. Thanks, Tom