First, let me thank everyone for their help...I really appreciate it. The problem still exists... I need to clarify something...the pages are not "black." I said that, but what I meant to say was, "The pages are blank." Yes, the message I'm getting is "This page cannot be displayed." Yes, the address of the page (http://www.msn.com) appears in the Address Bar. This happens with every browser I have. I have my firewall turned off until I figure out what is wrong. The connection appears good. I ran an antivirus application. Any advice? Thanks PS: In case you're wondering, I'm using another computer to investigate this problem. ALSO... The problem with this computer affects any application that requires a connection to the Internet. WIth AOL IM, for example, a message appears forever that reads "connecting." At the bottom of the screen my connection status reads "I've been connected online for 6 minutes," and then shows the connection speed. Status says, "connected." HERE IS AN INTERESTING POINT: I'm currently using a dial-up connection, but the same thing happened to me recently while using a wireless broadband connection on this same computer. Many thanks for your help