Lora316K

I do not have Trend, the only way I use it is online. I will try to get rid of housecall and see if it works. I t have a lots of spyware that Spybot can't get rid of it. I ran Ad-Ware, it found nothing. I had posted HijackThis log alredy, but no reply so far.

I had dowloaded mozila and am runing Housecall right now. I keep getting an error: "An error occured while trying to transfer data from the Internet! Do you want Trend Micro HouseCall to try resending the required files. I click ok and in a couple of minets get the same error. Had figured out why I have an error, but mozy also shuts down during the scan. Pleas help me with the problem. Thank you, Lora

I will try mozila, but I think it is caused by spyware. I too have lots of it and Spybot can't get rid of it.

When I go to housecall.trendmicro.com to scan my computer Internet Explorer shuts down while scanning. I have Window XP SP2 with all the updates and the latest Internet Explorer. Lora