craigj_au

I am in a similar problem with a Dell PC, CoA, but no CD. When I rang up Microsoft last week, the guy actually told me I could get a 'backup copy' from somewhere else, since I have a legitimate licensed copy of XP, just no media. Otherwise, if I want to purchase an authentic CD, there is a cheaper option than buying a another full or oem copy of XP. If I can prove that I had an legitimate license (eg on invoice, CoA, etc), then I can pay $42 to MS and they will send me a new CD and new license key. This is cheaper since OEM XP costs about $120 in Australia. I will say that at first MS tried to pass the buck to Dell, but I just said that Dell wouldn't/couldn't give me a replacement CD (which was true), and so what was my option with Microsoft. I thought I would post this for the original thread starter, since they didn't seem to know about official MS media replacement as an option...