On windows 2000.... I have removed outlook express from windows components. I have removed the 2 registry keys from within HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed Components\xxxxx as described in various posts and microsoft's site. I have also removed any traces of the icons from the default user profile yet when a new user logs in they get the Outlook Express icons!! This is driving me crazy as I have followed everything I can find on the net about this. I have even opened the the user.dat file in the default users folder to double check. Any ideas? Thanks