M1710User

I have now followed this procedure, although I am unsure of whether or not it is the correct way to do it? 1. Click Start, and then click Control Panel. 2. Double-click System, and then click the Advanced tab. 3. In the Startup and Recovery section, click Settings, and then select the Write an event to the system log check box. And I set the 'write debugging information' to 'Complete Memory Dump'... Now I just wait for the next time I get a stop error or...?

Thank you for your replies. I am not sure how to do a memory dump, but if it will help I will try googling for the procedure.. There are a few facts I should probably have outlined about my config: As mentioned in the first post, I have not made any changes to my system in ages - like upgrading Windows, adding devices, installing drivers/programs, adding or removing hardware. The error appears both after a quick restart following hours of gaming and after having been turned off for the entire night - so overheating seems unlikely. Battery level should not be an issure either since I have my laptop on external power at all times. Sadly, there is no file name showing in the Stop-error - only the error code provided above. Microsoft suggest looking at the Event Manager as well, which I did, but it lists no hint of this error whatsoever. One alteration I DID make, however, is to remove the so-called KB917422 security update from Microsoft, since it was for some unknown reason causing my electroning encyclopedia to stop functioning (this is an issue the the publisher of the encyclopedia is now negotiating with Microsoft, since it has happened to all users of this particular encyclopedia). Shortly after having removed this update (perhaps 1 day I think), the Stop-errors began. So I thought to Hell with the encyclopedia and reinstalled the security update from Windows Update, but this did not make the errors go away. Whether or not it was actually triggered by the removal of this update, I don't know. I should add that: The Stop error never appears while I'm in Windows - only upon reboots or when I turn on my laptop. And when I get the error, I can usually just reboot once or twice and then it boots into Windows. I'm at a total loss here.. Thanks for helping out!

Thanks for the reply. But my laptop came with SP2 installed and there has never been any problems with it, and my XP CD includes SP2 in the installation. Can the service pack really spontaneously generate errors like this, since I've had it installed all along? The link you've provided suggests that the problem only occurs after upgradng to XP - which has always been my OS - so it doesn't seem to apply to me. Any help still appreciated!

Hi Im new here and am just wondering if you might be able to help me with this little problem: My System: Dell XPS M1710, XP Pro SP2. When I turn on my laptop I quite often - at seemingly random intervals - get the so-called Windows 'Blue Screen of Death' containing the following 'Stop'-message: Stop 0x0000007E (0xC0000005, 0x00000000, 0xBACCAFD8, 0xBACCACD4). This behaviour began shortly after I had removed the Microsoft KB917422 update from my PC. Reinstalling this security update did not make the problem go away, however. Whether or not this problem has any connection with the aforementioned update is unknown, but I have not made any other modifications to my system in ages - apart from playing Warcraft and surfing the Internet. I have searched for the stop-message in various places on the web but have not found any reference that is related to my particular situation. I would greatly appreciate any help - or a reference as to where I might go to find it! Thanks a bunch! Kasper Madsen