Hello, Thanks for the reply. The problem is that all of the video drivers were removed including the vgasafe driver. So I only find a few items in the list that "might" match. they are nv set to manual, nvsvc set to auto, ati2mtag, atimtag, and atimtai all set to manual. I noticed that viaagp and viaide are both set to disable. I have a total of 17 items that are disabled. I will post the list if it helps. I have BartPE running on the laptop now. So I looked at the bootlog and can see that vga.sys is not installed. I have no idea how to start it. I have tried to copy vga.sys, vga.drv, and vga.dll from the install disk into system32 and system32\drivers for the vga.sys file. But that did not help. Thanks, Jerry