Security Issues when user changes password

[KashMarsh]

This is very fustrating!

Everytime some of the users here in our office change their password on their client pc due to the password changing rule in the directory (they are all on Windows XP Pro). They lose the security settings for mapped drives and for Outlook (Exchange Server). They have to disconnect the mapped drive and reconnect it and enter their new password in again when it asks them. OUtlook too. They have Office 2003 and use Outlook (Exchange server). When the user changes their password, they have to log into Outlook and supply the new password. Once these are done, it does not ask them again, however the next time the user changes their password we have to do this all over again.

Any ideas why this is doing this?

We run Windows 2003 Server Standard Edition and use Directory services. We also have Exchange server, SQL server, a Terminal server and a file server. The Directory is on the File server and on the SQL server. The file server holds the main copy of the Directory. The File Server is also the main authentication server. This is also where the users map drives to.

Thanks in advance for any ideas.

[Mordac85]

I'll assume you mean they log into their system using their old password, change their password and continue working when the problem arises. If so, it's a problem w/the cached credentials on the system and you should train them to change their password, log out and log back in with the new one before continuing with their day.

[TheFlash428]

How do users log into the computers? Locally or using domain accounts?

If they are logging in locally but accessing network shares and email using domain accounts, I think this behavior would make sense...(?).

[Mordac85]

If they were logging in using local accounts it would also explain the behavior. Since he mentioned a 'rule in the directory' though, I assumed he was referring to Active Directory and would presumably be using domain accounts. But, we've all seen stranger stuff.