Office 2003 "send to" problem

[adotsey]

Hello!

My boss is using Office 2003 on Windows XP Pro. He is unable to use the "send to - mail recipient" option in any of the office programs. The option to do so is grey-ed out completely, although he can still use the fax or send to my documents options. He is able to right click on a file outside of Office and send to mail.

I follwed the directions from : http://support.microsoft.com/kb/182378/en-us and that did not work. I could not even get the second method to work.. I couldn't find the "send to" folder in the Windows directory.

We use lotus notes as our email program. I'm using both Office 2002 and 2007, and I can send to mail, no problem.

My question is :

How do I enable the "send to mail" option in Office 2003 (MSWord, specifically)?

Thanks!

~Adam D.

[geezery]

I had the same problem with Lotus Notes and Office. I think you must have the Outlook also installed, but I'm not sure about that. You have to change this registry key.

HKEY LOCAL MACHINE\SOFTWARE\CLIENTS\MAIL\

Type "Lotus Notes" there and it should work then.

[adotsey]

I don't have too much experience messing around with registrys..

Where exactly do I write "lotus notes"? Can you spell it out word for word for me?

Thanks!

~Adam D.

Edited March 30, 2007 by adotsey