vista update error 80070020

[aleks_jakob]

Help please

While trying to get updates for vista ultimate

I m getting error message

update faild

error(s) found:

code 80070020 Get help

Nothing came from trying to get help

even by searching on microsoft site

with that error code

Appriciate any help

Thanks in addvance

Edited February 22, 2007 by aleks_jakob

[cluberti]

That error is:

0x80070020 ERROR_SHARING_VIOLATION

- The process cannot access the file because it is being used by another process.

So it sounds like some file the update is attempting to update/replace has a lock on it by another process - try downloading Process Monitor from the sysinternals website, and running it on your box while attempting the update. Stop the logging once you hit the error, and then look through the Process Monitor log to see where you are getting a "Sharing Violation" - it should tell you the file or registry key name. You can then use Process Explorer (also from sysinternals) or Unlocker to find and release the handle to that file or reg key, and then re-run the Windows Update cycle.