All outgoing emails automatically marked as High Priority

[creativepart]

I have a client running Outlook, but I'm not positive of the version. Anyway, a former employee of theirs set up their Outlook to automatically mark ALL outgoing emails as High Priority and they don't know how to turn this off.

They've asked me to help, but I've never heard of this myself. How can I tell them how to reset this so that their emails go out as Normal Priority all the time.

Thanks for the help.

[Dutchdre]

In Outlook 2003:

Tools > Options.

Click E-mail Options from the Option's dialog Preferences tab.

Then, click the Advanced E-mail Options button.

I don't know how to do it in other versions but is must be in a familiar way.

Edited February 3, 2007 by Dutchdre