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Another Symantec Antivirus 10.1.5.500 issue


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Posted

Hey all, long time listener, first time caller :)

I have been making an unattended XP install and everything is working except SAV10. It was working in previous builds, but now it is giving an error: of "Setup requires _setup.dll and _isres.dll (located in _setup.lib)" error, which usually means that either the setup can not expand into the %temp% folder or it is missing, and then continues. It seems to work fine after that. I have several application installs (including Office 2003, Acrobat 8, Novell client 4.91sp2, Groupwise 7, Zenworks...) that work just fine, this is the only app not working.

I am using the RunOnceEx method using this as my command:

REG ADD %KEY%50 /VE /D "Symantec AntiVirus 10.1.5.500" /f

REG ADD %KEY%50 /V 1 /D "%systemdrive%\apps\Version10.1.5.5000\SAV10.msi REBOOT=ReallySuppress INSTALLSERVER=0 NETWORKTYPE=1 SERVERNAME=CRC-grouplink RUNLIVEUPDATE=0 ADDLOCAL=SAVMain,SAVUI,SAVHelp,QClient /qn" /f

If or the life of me can not figure out why it would be giving this error. I have copied new "known good" setup files into the directory. If I start the silent install after I log in, it works fine, with no errors. there must be something simple I am missing...hopefully you smart people can point me in the right direction :)


Posted

After lots of testing, I decided to move Symantec up in the order of what gets installed and I dont get the error until after GroupWise is installed! It seems to not be a Symantec problem after all! I am going to do some more testing to see what exactly is causing the problem, that way perhaps I can narrow it down more. Sorry for the missinformation...I will let you know what is causing the error, or what fixed it if I get lucky :)

Posted

Ok, finally figured it out. The problem turned out to be Avery Wizard for Office 2003, I had the wrong path to the setup.iss file, which gave the very detailed and informative error :P Put in the correct path and it works fine now. This can be closed/deleted, sorry to waste your time..

~Brian

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