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Posted

Hello,

Is there a way that I can place a link on my local intranet site that users on my LAN can click and it opens the request remote assistance page in windows xp? I want the user to send invitations from their computers to me without have to go through start | help support | ect..


Posted

For those who came-a-searchin for the same thing or something similar, this was my fix:

Set objShell=CreateObject("Wscript.Shell")

objShell.Run "cmd /c start hcp://CN=Microsoft%20Corporation,L=Redmond,S=Washington,C=US/Remote%20Assistance/Escalation/Common/rcscreen1.htm",0

This allows the user to click on a link and then "Invite" me to connect to their machine to assist them.

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