Office apps crash on "Save As" -> "Save In" dro

[angelrob]

I don't know if this is an Office issue or an XP issue or what so here goes...

In Office apps (Word, Excel and Powerpoint are all I'm using)

When I open the Save As dialog, it opens without incident.

If I save the file in the default location, all is well. The file is saved without incident.

However...

If I click the drop down on the "Save in" field, the field flashes, and flashes, and flashes.

Then if I click anywhere else in the window while this is happening, it often tells me that it is "(Not Responding)"

Then if I dare to click the drop down again, the whole app crashes with nothing noted in the event log (and of course no file versions saved).

All other (non-Office) apps can "Save As" -> "Save In" -> drop down just fine.

This first happened earlier this year.

First I reinstalled Office. Didn't work.

Then the IT guy logged in as himself and it was fine for him. Aha! It's user specific.

So we created a new profile for my account.

All was well.

Until today.

It happened again.

I did some searching and found the MS 06-15 problem which sounded close.

I completed the solution.

It didn't fix it.

Thankfully, I saved my "good" profile after I'd customized it and before the crashing began.

If I restore that profile, all is well. But for how long.....

I'd really like to understand where in the profile it is getting hosed. I'm currently working my way through a windiff of the profiles (good and broken) and have restored the "good" <user>/Application Data/Microsoft. It did not fix the problem. Any suggestions?

Thanks!

Robbin

[CodyZ]

I'm having a very similar problem to you, and was wondering if you fixed it? If so can you share?

My problem started when trying to save a project in windows movie maker (5.1) for the first time. I selected "save as" and WMM crashed. This happened again when I restarted WMM and tried to "save as." It also happened when I tried to "browse" for files to upload to YouTube in both Firefox 2.0 and IE6. I restarted my computer, and it happened again when I tried to attach an excel document to an email in Thunderbird. Each time the program froze and had to be closed by using ctrl+alt+del. The same activity on all 3 programs leads me to believe it's a problem with windows itself, probably the file explorer.

Please help!

Thanks