Installation Interrupted

[irnbru]

am running:

Acer RC900

Intel p4 3200mhz

200gb hd

ATI radeon 9800 pro

Windows Xp sp2

I am having this problem with 3 programs, 1: Rome: Total War, 2: Trust Webcam setup and 3: a DCA-540 mobile phone manager.

Each of these setups get right to the end of the installation and then quits with a "The wizard has been interrupted before {app name} was completely installed" message

I had no problems installing Rome: TW previously, but then I did a complete wipe of my hard drive and reinstalled everything (I had a nasty virus i couldnt shake off) but now it wont install.

I have created a log of the install for the mobile phone manager, perhaps it will make sense to someone, and I will create logs for the others when i get a chance.

15:42:15 | Log file created 8-7-2006

15:42:15 | Time: 15:42:15

15:42:15 | ##################################################

###########

15:42:15 | # DEBUG INFO #

15:42:15 | ##################################################

###########

15:42:15 | CMDLINE =

15:42:15 | COMMONFILES = C:\Program Files\Common Files\

15:42:15 | DISK1TARGET = C:\Program Files\InstallShield Installation Information\{6BAA26DB-2D4E-42B6-BC3F-3B58144A64B6}

15:42:15 | FOLDER_DESKTOP = C:\Documents and Settings\All Users\Desktop\

15:42:15 | FOLDER_PROGRAMS = C:\Documents and Settings\All Users\Start Menu\Programs\

15:42:15 | FOLDER_STARTMENU = C:\Documents and Settings\All Users\Start Menu\

15:42:15 | FOLDER_STARTUP = C:\Documents and Settings\All Users\Start Menu\Programs\Startup\

15:42:15 | INFOFILENAME =

15:42:15 | INSTALLDIR = C:\Program Files\Mobile Phone Manager\

15:42:15 | ISRES = C:\DOCUME~1\Tommy\LOCALS~1\Temp\{6BAA26DB-2D4E-42B6-BC3F-3B58144A64B6}\_isres.dll

15:42:15 | ISUSER = C:\DOCUME~1\Tommy\LOCALS~1\Temp\{6BAA26DB-2D4E-42B6-BC3F-3B58144A64B6}\_isuser.dll

15:42:15 | ISVERSION = 7.7.0.262

15:42:15 | MEDIA = DATA

15:42:15 | PRODUCT_GUID = {6BAA26DB-2D4E-42B6-BC3F-3B58144A64B6}

15:42:15 | SHELL_OBJECT_FOLDER =

15:42:15 | SRCDIR = f:\

15:42:15 | SRCDISK = f:

15:42:15 | SUPPORTDIR = C:\DOCUME~1\Tommy\LOCALS~1\Temp\{6BAA26DB-2D4E-42B6-BC3F-3B58144A64B6}\

15:42:15 | TARGETDIR = C:\Program Files\Mobile Phone Manager\

15:42:15 | TARGETDISK = C:

15:42:15 | UNINSTALLKEY = InstallShield_{6BAA26DB-2D4E-42B6-BC3F-3B58144A64B6}

15:42:15 | UNINSTALL_DISPLAYNAME = Mobile Phone Manager

15:42:15 | UNINSTALL_STRING = C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\ID

river.exe /M{6BAA26DB-2D4E-42B6-BC3F-3B58144A64B6} /l2057

15:42:15 | WINDIR = C:\WINDOWS\

15:42:15 | WINDISK = C:

15:42:15 | WINSYSDISK = C:

15:42:15 | WINSYSDIR = C:\WINDOWS\system32\

15:42:15 | USERNAME = Tommy

15:42:15 | VersionMsi = 3.01

15:42:15 | ProductVersion = 3.05.28.51.2.0

15:42:15 | found Esi in Setup

15:42:15 | no RIM BBDesktop in Setup

15:42:15 | found GPRS MA in Setup

15:42:15 | BUILD_DATE :08/02/05 21:06:45

15:42:15 | OS: Windows XP

15:42:15 | OS: ServicePack: 2

15:42:15 | OS: user is logged in under NT with administator rights.

15:42:15 | OS: the shell is Explorer.

15:42:15 | OS: the processor is Intel.

15:42:15 | OS: operating system's version: 5.1

15:42:15 | OS: Windows Version: 5.1

15:42:15 | ##################################################

###########

15:42:15 | try to run: cmd /c "f:\pre.bat "

15:42:16 | run: cmd /c "f:\pre.bat "finished Wait

15:42:16 | Debug: ProgDefGroupType is COMMON!

15:42:16 | ### OnBegin() end

15:42:16 | ### OnFirstUIBefore() begin

15:42:16 | check OS

15:42:16 | BUGFIX delete old RegKey: Installer\Products\BD62AAB6E4D26B24CBF3B38541A4466

B

15:42:16 | Software\Microsoft\Installer\Products\BD62AAB6E4D2

6B24CBF3B38541A4466B

15:42:16 | ## begin parseCommand_first()

15:42:16 | Commandline:

15:42:16 | ## end parseCommand_first()

15:42:16 | ### Dlg_SdWelcome

15:42:17 | ### Dlg_ChosePhone

15:42:17 | ## begin GetPhoneDialog()

15:42:17 | TelefonType is set to S65

15:42:17 | ## end GetPhoneDialog()

15:42:17 | ## begin checkCommandlineAllowed

15:42:17 | CMDLINE = ''

15:42:17 | ## end checkCommandlineAllowed

15:42:17 | ### Dlg_SdLicense

15:42:18 | ### Dlg_SdAskDestPath

15:42:18 | ### Dlg_SetupType

15:42:19 | ### Dlg_SdFeatureTree

15:42:19 | ## begin parseCommand_first()

15:42:19 | Commandline:

15:42:19 | ## end parseCommand_first()

15:42:19 | ## begin SetSelectedComponents()

15:42:19 | set to S55/SL55/M55

15:42:19 | TYPICAL

15:42:19 | ## end SetShownComponents()

15:42:19 | ## Begin checkOutlook

15:42:19 | ## End checkOutlook

15:42:19 | ## Begin checkLotusNotes

15:42:19 | ## End checkLotusNotes

15:42:19 | Select SDSSYMBIAN\SDS_SYNC\OutlookExpress

15:42:19 | ### Dlg_SdSelectFolder

15:42:19 | ## begin parseCommand_first()

15:42:19 | Commandline:

15:42:19 | ## end parseCommand_first()

15:42:19 | Dlg_SdSelectFolder

15:42:19 | SHELL_OBJECT_FOLDER = Mobile Phone Manager

15:42:19 | szfolder = Mobile Phone Manager

15:42:19 | ### Dlg_SdStartCopy

15:42:19 | SHELL_OBJECT_FOLDER = Mobile Phone Manager

15:42:20 | SHELL_OBJECT_FOLDER = Mobile Phone Manager

15:42:20 | ### OnFirstUIBefore() end

15:42:43 | ### BEGIN: MPM_PROGRAMM_Installing

15:42:43 | Debug: ProgDefGroupType is COMMON!

15:42:43 | ### END: MPM_PROGRAMM_Installing

15:42:43 | ### launch check_setting (DESSYMBIAN) ###

15:42:43 | ### check_setting () return false ###

15:42:43 | ## get_language() begin

15:42:43 | ## get_language() end

15:42:43 | #### start set_register ####

15:42:43 | try to register key: 2 value: 2057

15:42:43 | register SCfgSrv.exe again..

15:42:43 | try to run: C:\Program Files\Mobile Phone Manager\bin\SCfgSrv.exe /regserver

15:42:43 | Error: starting C:\Program Files\Mobile Phone Manager\bin\SCfgSrv.exe /regserver

15:42:43 | Error: Could not create EnvironmentServer

15:42:43 | #### end set_register ####

15:42:43 | Debug: ProgDefGroupType is PERSONAL!

15:42:43 | BEGIN install GPRS_MODEM

15:42:43 | try to install GPRS MA

15:42:43 | try to run: C:\Program Files\Mobile Phone Manager\GPRS\setup.exe -s -p"C:\Program Files\Mobile Phone Manager\GPRSv2" -m"C:\Documents and Settings\All Users\Start Menu\Programs\Mobile Phone Manager"

15:42:43 | Error: starting C:\Program Files\Mobile Phone Manager\GPRS\setup.exe -s -p"C:\Program Files\Mobile Phone Manager\GPRSv2" -m"C:\Documents and Settings\All Users\Start Menu\Programs\Mobile Phone Manager"

15:42:43 | install GPRS MA -> SUCCEDED

15:42:43 | ## get_language() begin

15:42:43 | ## get_language() end

15:42:43 | ## installDriver

15:42:43 | try to install C:\WINDOWS\inf\SiemensSX1IrDA.inf

15:42:43 | Error: install Driver C:\WINDOWS\inf\SiemensSX1IrDA.inf File do not exists

15:42:43 | ## END installDriver

15:42:43 | ## installDriver

15:42:43 | try to install C:\WINDOWS\inf\mdmirmdm.inf

15:42:43 | Error: install Driver C:\WINDOWS\inf\mdmirmdm.inf File do not exists

15:42:43 | ## END installDriver

15:42:43 | ## installDriver

15:42:43 | try to install C:\WINDOWS\inf\siusbmod.inf

15:42:43 | Error: install Driver C:\WINDOWS\inf\siusbmod.inf File do not exists

15:42:43 | ## END installDriver

15:42:43 | ## installDriver

15:42:43 | try to install C:\Program Files\Mobile Phone Manager\driver\ActSer\device.inf

15:42:43 | Error: install Driver C:\Program Files\Mobile Phone Manager\driver\ActSer\device.inf File do not exists

15:42:43 | ## END installDriver

15:42:43 | ### end install_SymbianMessenger ###

15:42:43 | END istall GPRS_MODEM

It seems to have a problem with

15:42:43 | try to register key: 2 value: 2057

15:42:43 | register SCfgSrv.exe again..

15:42:43 | try to run: C:\Program Files\Mobile Phone Manager\bin\SCfgSrv.exe /regserver

15:42:43 | Error: starting C:\Program Files\Mobile Phone Manager\bin\SCfgSrv.exe /regserver

15:42:43 | Error: Could not create EnvironmentServer

15:42:43 | #### end set_register ####

[cluberti]

If you run regmon and filemon (from sysinternals.com) when installing the app, do you see any access denied errors around the time the install fails?

[Aegis]

Might it be leftovers from a previous install that's causing the interference? This message suggests as much:

15:42:16 | BUGFIX delete old RegKey: Installer\Products\BD62AAB6E4D26B24CBF3B38541A4466

B

[irnbru]

I have just wiped and reinstalled windows, all programs have reinstalled no problems.

thanks for the advice anyway