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[Help] Printers absent from the printer folder


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Posted (edited)

I'm having a problem w/ one of my employee's PCs, and I've been unable to fix.

This is the only workstation where I'm having the problem.

We have 4 shared printers, 1 of which is a true network printer, the others are shared from their respective workstations. All 4 are available from this workstation's print dialog (File -> Print), however none of them show up in the printer folder.

I've tried stopping and starting the spooler service, no success.

I've tried safe mode, nothing.

From the printer folder going to file -> server properties gets me nowhere either.

Add printer wizard does not start.

anyone have any suggestions?

Thanks

Edited by rendrag

Posted

so do you think it's a continuous file change?

If the issue was some random error, or some file got deleted, would those progs tell me?

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