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On Install Error Message 0x80040707


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Posted

I tried to install a new driver for my Logitech® Cordless Desktop® MX™ 3100 and the message cam:

Unhandled Exception

Error number 0x80040707

DLL function call crashed: SPHlpr. RemoveUnconnectedDevice

SetPoint hasn't worked after that. I can't make an uninstall either. the same message comes. i tried everything. i'm at the end of my powers

when i try to start SetPoint from the install folder comes the error message 0xc0150002. i don't understand the world anymore. and i have found nothing in the internet.

please can anyone help me?

thanks!!


Posted (edited)

Is the hardware connected when you try the software uninstall? Might try un-installing drivers in safemode.

Edited by MrGuy

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