Office 2007 beta 2 resinstall problems

[kmdavisjr]

Here is the problem: I

installed office 2007, and decided that I did not want outlook 2007. So I

uninstalled outlook 2007 pro only to find that outlook 2003 would not work.

So to fix outlook, I uninstalled office 2007, and fixed outlook 2003. So now

I want to reinstall office 2007 (without outlook) but keep getting the

following message right after entering the keycode:

"An error occurred druing the installation and Microsoft Office Professional

Plus 2007 (Beta) setup was unable to complete."

The original uninstall of office 2007 beta 2 worked fine as far as I know.

The problem I am having effects all of the beta products. I get the same

error even if I try to install visio 2007 beta 2. I have generated my

setuplog file from %temp% below and it looks like this last bit is my

problem. I keep on

getting the same hex error for the same "download ID" each time I try to

reinstall the beta:

Error: Failed to create download: cannot get or load download from the

given download ID "{30120000-0011-0000-0000-0000000FF1CE}-C". Error code:

0x80070002 HResult: 0x80070002.

+++++++++++++++++++Log begins here++++++++++++++++++++++++++

PERF: TickCount=1968984 Name=OBootStrapper::Run Description=Begin function

Command line: .\setup.exe

No command line arguments given

Verify file signature in

"C:\DOCUME~1\KENDAV~1\LOCALS~1\Temp\OWP47.tmp\setup.exe"

Verify file signature in

"C:\DOCUME~1\KENDAV~1\LOCALS~1\Temp\OWP47.tmp\OSETUP.DLL"

Using setup controller dll at

[C:\DOCUME~1\KENDAV~1\LOCALS~1\Temp\OWP47.tmp\OSETUP.DLL].

PERF: TickCount=1972390 Name=OBootStrapper::Run Description=Calling RunSetup

Opening log file

C:\DOCUME~1\KENDAV~1\LOCALS~1\Temp\SetupExe(20060601194849C0C).log.

=========================================================================

PERF: TickCount=1972406 Name=RunSetup Description=Begin function

Catalyst execution began: 06/01/2006 19:48:49.

Searching for updated versions of resource files under the 'updates' folder

[C:\DOCUME~1\KENDAV~1\LOCALS~1\Temp\OWP47.tmp\updates].

Found [0] resource files under the update folder.

Searching for default versions of resource files under the folder

[C:\DOCUME~1\KENDAV~1\LOCALS~1\Temp\OWP47.tmp].

Resource File Manager : Found (CultureTag=en-US) resource file at

[C:\DOCUME~1\KENDAV~1\LOCALS~1\Temp\OWP47.tmp\Office.en-us\OSETUPUI.DLL].

Found [1] resource files under the default folder.

Resource File Manager : Current user's LCID is [1033].

Resource File Manager : Selecting resource file

(File=C:\DOCUME~1\KENDAV~1\LOCALS~1\Temp\OWP47.tmp\Office.en-us\OSETUPUI.DLL)

for CultureTag [en-US].

Loaded Dll : C:\DOCUME~1\KENDAV~1\LOCALS~1\Temp\OWP47.tmp\OSETUP.DLL.

Catalyst version is : 12.0.4017.1005

JobExecutionMode is InstallExecutionMode.

LIS: start parsing setup xml

LIS: finished parsing LIS package "{30120000-0015-0409-0000-0000000FF1CE}"

LIS: start parsing setup xml

LIS: finished parsing LIS package "{30120000-0016-0409-0000-0000000FF1CE}"

LIS: start parsing setup xml

LIS: finished parsing LIS package "{30120000-0044-0409-0000-0000000FF1CE}"

LIS: start parsing setup xml

LIS: finished parsing LIS package "{30120000-006E-0409-0000-0000000FF1CE}"

LIS: start parsing setup xml

LIS: finished parsing LIS package "{30120000-001A-0409-0000-0000000FF1CE}"

LIS: start parsing setup xml

LIS: finished parsing LIS package "{30120000-0018-0409-0000-0000000FF1CE}"

LIS: start parsing setup xml

LIS: finished parsing LIS package "{30120000-0011-0000-0000-0000000FF1CE}"

LIS: start parsing setup xml

LIS: finished parsing LIS package "{30120000-0019-0409-0000-0000000FF1CE}"

LIS: start parsing setup xml

LIS: finished parsing LIS package "{30120000-001B-0409-0000-0000000FF1CE}"

Product: PRO

AddOnGroup Culture: en-us

AddOnId: WORD.EN-US

AddOnId: PUBLISHER.EN-US

AddOnId: INFOPATH.EN-US

AddOnId: POWERPOINT.EN-US

AddOnId: OUTLOOK.EN-US

AddOnId: OFFICE.EN-US

AddOnId: EXCEL.EN-US

AddOnId: ACCESS.EN-US

6 Upgradable applications found

Parsing config.xml at:

C:\DOCUME~1\KENDAV~1\LOCALS~1\Temp\OWP47.tmp\Pro.WW\config.xml

Preferred product specified in config.xml to be: PRO

Loading package metadata:

C:\DOCUME~1\KENDAV~1\LOCALS~1\Temp\OWP47.tmp\Access.en-us\AccessMUI.xml

Loading package metadata:

C:\DOCUME~1\KENDAV~1\LOCALS~1\Temp\OWP47.tmp\Excel.en-us\ExcelMUI.xml

Loading package metadata:

C:\DOCUME~1\KENDAV~1\LOCALS~1\Temp\OWP47.tmp\Office.en-us\Proof.es\Proof.xml

Loading package metadata:

C:\DOCUME~1\KENDAV~1\LOCALS~1\Temp\OWP47.tmp\Office.en-us\Proof.fr\Proof.xml

Loading package metadata:

C:\DOCUME~1\KENDAV~1\LOCALS~1\Temp\OWP47.tmp\Office.en-us\Proof.en\Proof.xml

Loading package metadata:

C:\DOCUME~1\KENDAV~1\LOCALS~1\Temp\OWP47.tmp\Office.en-us\OfficeMUI.xml

Loading package metadata:

C:\DOCUME~1\KENDAV~1\LOCALS~1\Temp\OWP47.tmp\Outlook.en-us\OutlookMUI.xml

Loading package metadata:

C:\DOCUME~1\KENDAV~1\LOCALS~1\Temp\OWP47.tmp\PowerPoint.en-us\PowerPointMUI.xml

Loading package metadata:

C:\DOCUME~1\KENDAV~1\LOCALS~1\Temp\OWP47.tmp\InfoPath.en-us\InfoPathMUI.xml

Loading package metadata:

C:\DOCUME~1\KENDAV~1\LOCALS~1\Temp\OWP47.tmp\Publisher.en-us\PublisherMUI.xml

Loading package metadata:

C:\DOCUME~1\KENDAV~1\LOCALS~1\Temp\OWP47.tmp\Word.en-us\WordMUI.xml

Loading package metadata:

C:\DOCUME~1\KENDAV~1\LOCALS~1\Temp\OWP47.tmp\Pro.WW\ProWW.xml

BRANDING: Parsing SkuredData...

BRANDING: Parsing Branding Data...

Final Option Tree:

Kicking off chained install...

PERF: TickCount=2038484 Name=Job::DoCacheWork Description=Begin function

OSE service binary is detected at location: C:\Program Files\Common

Files\Microsoft Shared\Source Engine\OSE.EXE

Running Source Engine process detected

OSE is running

Running OSE version 12.0.4017.1003

LIS: start caching package "{30120000-0011-0000-0000-0000000FF1CE}"

LIS: creating download package "{30120000-0011-0000-0000-0000000FF1CE}-C"

Error: Failed to create download: cannot get or load download from the given

download ID "{30120000-0011-0000-0000-0000000FF1CE}-C". Error code:

0x80070002 HResult: 0x80070002.

00000000:012950c6

RunSetup

RunSetup

00000000:3003fe6b

00000000:3004001a

00000000:3004e790

RegisterWaitForInputIdle

Catalyst execution finished: 06/01/2006 19:49:58. Return code: 0.

Exception caught: HResultOnly.

PERF: TickCount=2041515 Name=RunSetup Description=End function

+++++++++++++++++++++++++++Log ends here+++++++++++++++++++++

I looked up the hex error on a bunch of forums and found some interesting prospects to fix the problem. I am assuming that the problem is that the 2007 beta did not remove the reference to the download cache from my registry based on this:

http://groups.google.com/group/microsoft.p...00f6767d3c9af31

Has anyone else had this problem? I think it has to deal with the Local Installation Source (LIS) GUID in the registryAnyone who has an opinion or insight into this problem, I'd love to read what you have to say.