portcls.sys problem when installing Soundcard drivers

[zazaza]

Hello ppl!!

I'm getting a blue screen error stating portcls.sys whenever I try to install my Soundcard's drivers.

My hardware is up to date. Do you know what would be wrong??

I changed the PCI slot of the soundcard but the problem remains. My PC is

AMD 3200+*

Asus A8N-E mobo*

Asus N6600LE 256MB graphix card*

Kingston 2x1GB Ram*

80+120 GB HDD

Pulsar 2

CDRW Yamaha 8x

*The hardware followed by an asterisk (*) are brand new

I also disabled the mobo's soundcard.

Any help would be much appreciated.

[cluberti]

Perhaps you could tell us which sound card you are using, and what driver version - portcls is one of the dll's XP uses to send sound from the system through to your sound card's drivers - perhaps you could configure your machine for a complete dump and we could have a look at the call stacks. It is very possible that portcls.dll is the victim here, and not the culprit, but you won't know for sure until the dump is analyzed.

[zazaza]

hello there

my card is a Pulsar II by creamware. The drivers I must use is Scope platform 4.

How can i generate the call stacks you mention?

[cluberti]

The next time it crashes (if configured), the system will generate a complete memory dump. You then open that .dmp file with a debugger.