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Posted

Hello, I'll start by giving you a breif background of the past few days and follow through with my system specifications.

About a week ago I had some spyware which I could not get to go away, I did a system restore and ended up having to go into safemode and run CCleaner and HiJackThis. Afterwards, my Adobe Photoshop said that the system was changed and needed "repaired" so I re-installed Adobe Photoshop CS2. Only now PS was lagging alot for me, so I did some research and found there was a update for PS. However, it did not solve my lag issue, I then saw someone said they updated they're ATI driver and it fixed they're lag issue. I figured I'd check to see if there were any nVidia updates form card.

I found an update and during installation my system crashed, ever since then I have not been able to boot to the windows logon screen. I get the BSoD with STOP: 0x00000024 (NTFS Error)

I was looking around and found ERD Commander, so I got it and was giving it a try. Since I did not want to loose all my data. Anyway, I got ERD Commander running and it was finding the network adapters. Then an error appeared saying "Failed to install network adapter -- check WINBOM" and said "OK". I went to click ok when I noticed I did not have a mouse, the laser on the mouse was not even lit. However, I saw the lights on my keyboard were on so I tried to hit enter and yet it did nothing.

I called DELL tech and they were about to walk me through re-installing the OS when I mentioned I do not wish to do so until I am certain I have no way of retreiving my data.

I am open for any suggestions on how to resolve this issue, below are some system specifications. Let me know if more are required.

--------------

XPS 600 Series

Windows XP Media Edition SP2

Intel 3.4 Ghz P4 w/HT

nVidia GeForece GTX 256MB

120GB ATA HDD 7200 RPM (NTFS Filesystem)

48x CD/RW

16x DVD/RW

--------------

Thanks,

-Devon

Edit:

Few responses to some messages I received over MSN Messenger:

I have tried accessing it in safemode and it gives me the same error.

I obviously cannot backup data because I cannot access it aswell.

  • 2 weeks later...

Posted

if your have another computer??

first check your hdd,

if have some problem ,use hdd tools fix it

if not, use mce install cd run to repair your system

if all these can't work ,than use easyrecover to find your data ,and reinstall windows

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