Annibal Posted May 23, 2006 Share Posted May 23, 2006 Hi all, on a windows 2003 server iis randomly hangs. Trying to restart it i got this error from the event viewer, and the only way to get it back to work is by restarting the whole machine:Event Type: ErrorEvent Source: Service Control ManagerEvent Category: NoneEvent ID: 7001Date: 23/05/2006Time: 12.27.05User: N/AComputer: XCENTERDescription:The World Wide Web Publishing Service service depends on the HTTP SSL service which failed to start because of the following error: Not enough storage is available to process this command. Anyone have idea how to fix this?, searching on the ms website didn't helped me. Thanks you!! Link to comment Share on other sites More sharing options...
cluberti Posted May 23, 2006 Share Posted May 23, 2006 (edited) How much kernel paged and kernel nonpaged pool memory do you have available on the machine? Also, are you using the /3GB and/or /PAE options in your boot.ini file, and if so, why? Also, how much desktop heap is available in the non-Interactive session where services.exe runs? One of these three resource pools is likely full, causing the error. I ask if you're using /3GB or /PAE, because these halve the available memory to the kernel on boot, thus reducing the size of each of these three pools by about 50%. Edited May 23, 2006 by cluberti Link to comment Share on other sites More sharing options...
Annibal Posted May 23, 2006 Author Share Posted May 23, 2006 Hi, thanks you for the reply.The boot.ini have not any of that commands:[boot loader]timeout=30default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS[operating systems]multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows Server 2003, Standard" /fastdetect /NoExecute=OptOutUsing the desktop heap monitor tool i got this informations...not sure if is what you are referingC:\kktools\dheapmon8.0\x86>dheapmon -vDesktop Heap Information Monitor Tool (Version 8.0.2823.0)Copyright © 2003-2005 Microsoft Corporation. All rights reserved.------------------------------------------------------------- Windowstation: (WinSta0) SessionID: 1 Desktop: (Default) Addr: bc7b0000 Desktop Heap 3145728 (0x 300000) Bytes Committed 434176 (0x 6a000) Bytes Uncommitted 2711552 (0x 296000) Bytes Allocated 413712 (0x 65010) Bytes Total Freed 20464 (0x 4ff0) Bytes Unused 2732016 (0x 29aff0) Bytes Used Rate ( 13.2) %------------------------------------------------------------- Windowstation: (WinSta0) SessionID: 1 Desktop: (Disconnect) Addr: bc7a0000 Desktop Heap 65536 (0x 10000) Bytes Committed 4096 (0x 1000) Bytes Uncommitted 61440 (0x f000) Bytes Allocated 2672 (0x a70) Bytes Total Freed 1424 (0x 590) Bytes Unused 62864 (0x f590) Bytes Used Rate ( 4.1) %------------------------------------------------------------- Windowstation: (WinSta0) SessionID: 1 Desktop: (Winlogon) Addr: bc780000 Desktop Heap 131072 (0x 20000) Bytes Committed 12288 (0x 3000) Bytes Uncommitted 118784 (0x 1d000) Bytes Allocated 9040 (0x 2350) Bytes Total Freed 3248 (0x cb0) Bytes Unused 122032 (0x 1dcb0) Bytes Used Rate ( 6.9) %------------------------------------------------------------- Link to comment Share on other sites More sharing options...
Annibal Posted May 23, 2006 Author Share Posted May 23, 2006 ...and, in the registry i have these settings:"ClearPageFileAtShutdown"=dword:00000000"DisablePagingExecutive"=dword:00000000"LargeSystemCache"=dword:00000001"NonPagedPoolQuota"=dword:00000000"NonPagedPoolSize"=dword:00000000"PagedPoolQuota"=dword:00000000"PagedPoolSize"=dword:00000000"SecondLevelDataCache"=dword:00000000"SystemPages"=dword:00000000"PagingFiles"=hex(7):43,00,3a,00,5c,00,70,00,61,00,67,00,65,00,66,00,69,00,6c,\ 00,65,00,2e,00,73,00,79,00,73,00,20,00,37,00,36,00,38,00,20,00,31,00,35,00,\ 33,00,36,00,00,00,00,00"PhysicalAddressExtension"=dword:00000000"WriteWatch"=dword:00000001"SessionViewSize"=dword:00000030"SessionPoolSize"=dword:00000004 Link to comment Share on other sites More sharing options...
Zartach Posted May 23, 2006 Share Posted May 23, 2006 Is that the only error you recieve ? As 7001 is a general errorcode to alert when a service has failed. I searched a bit on technet and eventid but i could not find a close enough solution as you allready said.You might want to check these links out anyway, maybe something in them will help.IIS troubleshootingEventid 7001Hopefully theres something you can use, Link to comment Share on other sites More sharing options...
Annibal Posted May 23, 2006 Author Share Posted May 23, 2006 Hi, well i have other error events in event viewer. One is number 7023 for witch i only found a registry change for iis 4 or 5 to apply to a rpc key that i didn't even have and the other is 36870 related to schannel. Things are turning complicated Event Type: ErrorEvent Source: Service Control ManagerEvent Category: NoneEvent ID: 7023Date: 23/05/2006Time: 12.27.05User: N/AComputer: XCENTERDescription:The HTTP SSL service terminated with the following error: Not enough storage is available to process this command. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Event Type: ErrorEvent Source: SchannelEvent Category: NoneEvent ID: 36870Date: 23/05/2006Time: 12.32.56User: N/AComputer: XCENTERDescription:A fatal error occurred when attempting to access the SSL server credential private key. The error code returned from the cryptographic module is 0x6.For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Link to comment Share on other sites More sharing options...
Zartach Posted May 23, 2006 Share Posted May 23, 2006 Event Type: ErrorEvent Source: SchannelEvent Category: NoneEvent ID: 36870Date: 23/05/2006Time: 12.32.56User: N/AComputer: XCENTERDescription:A fatal error occurred when attempting to access the SSL server credential private key. The error code returned from the cryptographic module is 0x6.For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.This last one could be due to the ADAM service not having the proper permissions, Give the ADAM service account read permissions to the key under C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys (if these permissions are not set correctly you will get this error)After you have set the read permissions restart the ADAM service and this error should be resolved and hopefully all other errors will be gone as well.Hope it helps, Link to comment Share on other sites More sharing options...
Annibal Posted May 23, 2006 Author Share Posted May 23, 2006 Ok...what i done is give full permissione to the Everyone use for that directory, hope will fix... THANKS YOU A LOT! Link to comment Share on other sites More sharing options...
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