System error help

[wickerwolf]

hey i keep getting this error something like once every twenty minutes "genric host proccess for win32 proces encounterd a problem" and i click dont send and carry on like normal any 1 know what could be causing this and how to fix it?

thanks

[cluberti]

If you click on the "click here" link in the error, what is the application and the module where this is faulting? The error message needs that information, otherwise it's too generic and I can't help .

[wickerwolf]

hey, ill post the info as soon as it happens again

[wickerwolf]

hi, after clicking on it this is the info it gies me

Error signature

szappname: svchost.exe

szmodve:5.1.0.0

offset:000513db

szappve:5.1.0.0

szmodname: svchost.exe

does that help?

[cluberti]

A little. If you can, download, extract, and install userdump from the http://www.microsoft.com/downloads site. Once it's set up, go into the "Process Dump" applet in the control panel, and create a new rule for svchost.exe, and configure that new rule to dump all exceptions and to dump on process termination (you'll understand once you have it installed and you're in the GUI for it).

Disable the error reporting service in the Services applet under administrative tools in the control panel, and then the next time it happens you should have a svchost.exe.dmp file in your \Windows directory. Once you've got that, PM me and I'll give you instructions on how to upload it to me - I can likely tell you what crashed svchost.exe.