Unlock Posted March 24, 2006 Posted March 24, 2006 This error, for microsoft, resolve with KB906866, the problem is my xp in italian lenguage and i found KB906866 in english version so I can't install it for lenguage incompatibilityHOW TO?Thank's
cluberti Posted March 24, 2006 Posted March 24, 2006 Contact Microsoft to provide you with the Italian version of the hotfix. That's a private hotfix, so it's not available to download. I can tell you that an Italian version does exist, but you'll need to contact Microsoft to get it.
Unlock Posted March 25, 2006 Author Posted March 25, 2006 Contact Microsoft to provide you with the Italian version of the hotfixto get it. OHHHH YES I CONTACT for 99 Euro via e-mail or 299 euro via telephone because I haven't nothing contract and I have e OEM windows xp ..........they are CRAZY
cluberti Posted March 25, 2006 Posted March 25, 2006 That's the tradeoff for the OEM version of the software - it'll probably get rolled into the next service pack, if you're willing to wait.
Unlock Posted March 25, 2006 Author Posted March 25, 2006 Wait what? the sp3 and is out when next week next day or next yearI have buy the oem software and i think microsoft help me nowdo u not think it?
cluberti Posted March 25, 2006 Posted March 25, 2006 (edited) I'm a bit confused - you need a private hotfix from Microsoft, which requires you to contact Microsoft support to receive it. Unfortunately, you purchased an OEM version of Windows, the tradeoff of which was that you received the software at a lesser cost during the transaction in return for not being able to receive free support for said software from Microsoft support (email or phone) in the future.So your choices are simple, but unfortunately painful in this case - you can purchase a retail version and get free support incidents, or purchase OEM software at a reduced cost and either pay for support when needed, or wait for the next Windows service pack.I empathize with your situation, but unfortunately you have OEM software - that's the deal you make when you purchase OEM software. You would like to have your cake (cheaper software) and eat it too (free support), but unfortunately it doesn't work that way when it comes to Microsoft support for OEM software. Edited March 25, 2006 by cluberti
Unlock Posted March 27, 2006 Author Posted March 27, 2006 I buy PC with OEM version.Now I have need the hot fix 906866, but if I want it, I contact support, but I must pay 99 euro for e-mail or 299 for phone.I don't have the right free support bucause I've OEM software, this in Italy I don't know in USA
cluberti Posted March 27, 2006 Posted March 27, 2006 It's the same in most countries - you must contact the vendor of your PC (if the OEM software came with the PC) for support, not Microsoft.
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