Royston Vasey Posted March 6, 2006 Share Posted March 6, 2006 On my Windows Server 2003+SP1 (all patches) running Terminal Services I have installed Microsoft Office 2003+SP1.Whilst all the major applications load and function correctly, I am having problems starting Excel 2003.The first time I start Excel 2003, it loads just fine. When I finish with the application, it closes correctly (using File/Exit or the Red Cross).However, the next time I try to open Excel 2003 I get the following dialog box:Excel failed to start correctly last time. Starting Excel in safe mode will help you correct or isolate a startup problem in order tto successfully start the program. Some functionality may be disabled in this mode.Do you want to start Excel in safe mode? Yes/NoIf I click Yes, Excel 2003 opens in Safe Mode. I can close the application down as per normal. The next time I open Excel 2003 it works just fine.The problem re-appears when the application is opened again.And so it goes on ad infinitum.I have tried re-installing Office 2003, but to no avail.How can this message be fixed?RV B) Link to comment Share on other sites More sharing options...
Royston Vasey Posted March 9, 2006 Author Share Posted March 9, 2006 Looks like I can answer my own question.;-)Open the registry on the offending server:HKLM\SOFTWARE\Microsoft\Windows NT\Current Version\Terminal Server\Install\Software\Microsoft\Office\11.0\Excel\Resiliency\Here you might find 'TermSrvCopyKeyOnce' with a value of 0x1There might be sub-keys of Resiliency\Startupitems and Resiliency\DisabledItems.I discovered I had 'TermSrvCopyKeyOnce'I deleted the entire HKLM 'Resiliency' keyI also deleted the key HKCU\SOFTWARE\Microsoft\Office\11.0\Excel\ResiliencyNow, when I start up Excel 2003, it loads correctly (with no errors) everytime.Hurrah!RV B) Link to comment Share on other sites More sharing options...
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