[Help] - random reboots

[sead0nkey]

This is a plea for help. I have been having random reboots ever since the computer was shutdown due to a power failure (it is on a surge protector). I really am useless when it comes to running windows debugging tools. Would anybody be willing to look over a few of my .dmp files (attached).

This was a stable computer. I built it last month and it passed over night runs of memtest, prime95 and 3dmark05.

Thanks for reading.

Minidump.rar

Title Edited - Please follow new posting rules from now on.

--Zxian

[HyperHacker]

Are you sure it's random? Also, do you have auto-reboot enabled? (Go to Control Panel -> System -> Advanced -> Startup and Recovery Settings and make sure Automatically Restart is unchecked.)

[cluberti]

You may want to run drwtsn32 and change the dump type to full, but I can tell you from your minidumps that the reboot isn't really a reboot - it's a bugcheck (BSOD) STOP EA, and it looks like the culprit is the file ati2mtag.sys, AKA your video driver.

All three dumps have different functions that are causing your crashes, but all have hal.dll in their callstack, which may mean that the problem that caused a GRAPHICS_DRIVER_FAULT may be hardware issues as well - just an FYI, if the driver update (or, downgrade, if you're using the latest) doesn't solve it.

Edited January 2, 2006 by cluberti

[sead0nkey]

The really odd part of this is that I believe an online poker client (doyles room) has something to do with it. I would say 15 of 16 crashes happened while that program was running. I was running this system 100% stable until the day that program was loaded. After a complete reinstall of window everything ran fine until the first time I ran "doyles room." I am able to run "doyles room" on my laptop trouble free... I have enabled full dump reports.

Thanks for the help so far.

[cluberti]

Well, I can't tell you exactly WHY they're happening without of a complete dump, and even then I can only see stack traces (so if it's an app, you'll have to track down the problem with the vendor). Make sure your paging file is on the drive Windows is installed on, and it's at least RAM+50MB to get a complete dump (otherwise it'll truncate and be corrupt).

Sorry I can't help you further, but whatever you installed is causing your graphics driver to fault (and bugcheck the box). What exactly does that software do ?