will.lennard Posted May 7, 2003 Posted May 7, 2003 Has anyone out there upgraded from w2k pro to XP pro and then when u try connecting to the web using a BT ISDN (PCI) modem you get dialling and then a black screen as the PC reboots itself!!Nice touch i thought!Any ideas?Have so far tried installing new drivers etc etc, but nothing seems to be working, other than that its fine, have also tried connecting to the web using a hayes modem and that did the same thing!!Also, has anyone got an opinion on whether updating is the best way to go rather than a fresh install, obviously there is a lot more to put back with a fresh installCheersWill
Aaron Posted May 7, 2003 Posted May 7, 2003 Because of the automatic restarting, you are unable to see the STOP error on the blue screen (BSOD). Go to Control Panel > System > Advanced > Third Settings, and uncheck the automatic restart.Try connecting with BT ISDN, then your Hayes Modem. Take a note of the STOP errors it shows you and the file (if any) causing the conflict.And, yes, it's true that a fresh install rather than an upgrade will ensure a problem free installation. While there is a lot of software to put back on, its well worth it.
will.lennard Posted May 7, 2003 Author Posted May 7, 2003 I didnt use to do a full dump (!) but i fogot what it said at the time, but in the event viewer it did say there was a COM+ problem, it went on more but i cant remember it all. Does that help at all.?
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