Jkramer Posted November 17, 2005 Posted November 17, 2005 following an install of windows server 2003 standard and drivers and all of the current windows updates on a Dell Inspiron 9100 laptop, all was working fine and many successfull retarts. After installing Sql Server 2000 Standard w/service packs 3a and 4, I then installed two databases from my USB thumb drive into SQL Server. At that point I received a BSOD Kernal_Data_Inpage_Error. I rebooted into Safe Mode and removed Sql Server 2000 and did a normal restart. System returned normally and restarts did not produce further BSOD's. I then install Sql Server 2000 again but only installed service pack 3a (excluded sp4), loaded the databases and all worked fine with successful restarts as well. I turned the laptop off overnight and started the system this morning and received BSOD - Bad Pool Header with addresseds and reference to SSRTLN.sys. Now if I go into Safe Mode and load the Win Server 2003 CD and do something like ad a win component and do a normal restart the system will load fine till I restart the system then the BSOD - Bad Pool Header returns. I am new to Win Server 2003 and surely will appreciate any and all help..TIA
cluberti Posted November 17, 2005 Posted November 17, 2005 If you configure your server to do a full memory dump, and also post all of the bugcheck data on the screen here, I can most likely help you determine which pool tag is causing your system to BSOD.
Jkramer Posted November 22, 2005 Author Posted November 22, 2005 THE TECH INFO:STOP: 0X00000019 (0XF779780A, 0XF7797A8A, 0XE8501D74)SSRTLN.SYS - ADDRESS F779780A BASE AT F7797000, DATESTAMP 40F57B60SSRTLN.SYS - ADDRESS F779780A BASE AT F7797000, DATESTAMP 40F57B60How should I complete the rest of your request ....TIA
cluberti Posted November 23, 2005 Posted November 23, 2005 This file is either from Sonic Solutions' DVD software, or from Veritas (go figure). However, this is almost always caused by a device driver or hardware problem, so the file listed here may simply be the victim of some device driver (or bad hardware) passing an invalid header into kernel memory (which is where your paged pool and nonpaged pool memory pools are located).Tracking this one down will likely require you to strip the machine down to the basics (RAM, processor, video, hard disk) and keep adding hardware and rebooting one device at a time until the BSOD returns.Good luck...
Jkramer Posted November 23, 2005 Author Posted November 23, 2005 Thanks for your post....many thanks indeed...I removed Sonic DLA, followed up by many test restarts and shutdowns...no more BSOD's. I had to take an DELL Inspiron 9100 laptop and upgrade from XP pro to Win Server 2003 for field deployment. At first I had my doubts and initially I talked with DELL first to see if thismodel laptop could be used with Server 2003, their reply was NO. Well now all is working along with SQL Server 2000. Have a great holiday !
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