Symantec Antivirus Corp Strange Behaviour

[tkmadison]

Here's the deal....

I have SAV 10.0.0.359 set up for autoinstall with RunOnceEx on my UA cd.

I use the switches provided everywhere here on the forum and it works perfectly...

...except for one quirk.

In creating the registry key for the tray icon it seems to mess it up.

What it should have is

"C:\Program Files\Symantec AntiVirus\VPTray.exe"

.

However, what I get is

C:\PROGRA~1\SYMANT~1\VPTray.exe

The only real noticable difference is the 8.3 character name limitation and the lack of quotation marks.

All the services start up as normal, but the tray icon is absent and instead of the tray icon I get an explorer window that opens to VPTRay.exe's location at every log on or reboot.

All it takes is a little registry fixing, but I'm not sure how to fix it automatically during setup.

I assume I can add a few lines to my registry tweaks which are integrated at the end of RunOnceEx, but I haven't got a clue as to how to do it.

I'm curious to know whether or not anyone else ever had this happen to them?

Edited November 5, 2005 by tkmadison

[yoz7120]

Had this problem a while back and to get round it here is the Reg fix that I added at the end of my RunOnceEx to sort the path problem out.

Just add this code to your registry tweaks

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"vptray"="C:\\Program Files\\Symantec AntiVirus\\VPTray.exe"

Edited November 5, 2005 by yoz7120

[cyberloner]

taken from

http://service1.symantec.com/SUPPORT/ent-s...niver=sav_ce_10

Symantec folder opens automatically after installing Symantec AntiVirus Corporate Edition 9.x or later and restarting the computer

Situation:

You install Symantec AntiVirus Corporate Edition 9.x or later. When you restart the computer, the Symantec folder opens automatically, and the Symantec AntiVirus icon does not appear in the notification area of the taskbar.

Solution:

This can happen if a registry entry that points to a Symantec application is formatted incorrectly.

To format the registry entry correctly

1. On the Windows taskbar, click Start > Run.

2. In the Open box, type the following text:

regedit

3. Click OK.

4. Go to the following registry key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

5. In the right pane, double-click vptray.

6. In the Edit String dialog box, add quotation marks around the entire path.

For example, "C:\Program Files\Symantec AntiVirus\VPTray.exe"

7. Exit the Registry Editor.

8. Restart the computer.

Technical Information:

This situation can occur if NTFS 8.3 name creation is disabled. Instead of writing the path as, for example, C:\Progra~1\Symant~2\VPTray.exe, the installation writes it as C:\Program Files\Symantec\VPTray.exe.