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Windows Installer doesn't detect PROPLUS.MSI


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Posted (edited)

I really did not know which sub-forum this should have been posted in since it's more of a General MS Office problem... anyway, here goes:

I was using Windows 98, but I had installed MS Office xp Pro w/Frontpage with Service Pack 2

I just upgraded my OS to Windows 2000, and whenever I start any Office xp Program, it brings up Windows Installer and asks me to find the installation package file PROPLUS.MSI :

img13uv.th.jpg

Since I have the CD, I direct it to find the PROPLUS.MSI file that is on my office CD:

img25ed.th.jpg

Once I select it and click on "OK", it does something in the background and comes up with this error:

"The file 'E:\PROPLUS.MSI' is not a valid installation package for the product Microsoft Office XP Professional with Frontpage. Try to find the installation package 'PROPLUS.MSI' in a folder from which you can install Microsoft Office XP Professional with Frontpage.

img34yu.th.jpg

Then it goes back to asking me for the PROPLUS.MSI file. When i click on "Cancel", it simply starts the program (In this case, I was starting up Microsoft Frontpage).

If I go to the CD and click on SETUP.EXE, it gives me this error:

"Another version of this product is already installed. Installation of this product cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel.

img46kp.jpg

When I go to Control Panel and click on either Change or Remove, it once again asks me for the PROPLUS.MSI file (refer to the first image)

When I started Frontpage and clicked on Help>>About Microsoft Frontpage, it says this:

"Microsoft Frontpage 2002 (10.4128.4219) SP-2", so I know that my office xp is with Service Pack 2.

I'm lost... completely clueless... I'm not very knowledgeble as far as all the Technical stuff is concerned. I wouldn't really mind just using Office just like that, but it doesn't let me install the other Office Programs that I had left out during my original installation, like Publisher or Speech-to-text.

Edited by tidrug

Posted
I would download the office cleaner ininstaller and then reinstall. Have you tried that?

No, actually I've never heard of it.. :blushing:

Could you please tell me where I can download it, and what is the name of the program?

I tried googling "Office Cleaner Uninstaller" and also tried that on www.download.com but I couldn't find anything interesting...

  • 4 weeks later...

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