Windows Installer hangs on NT4

[Gregv1506]

I have a problem with Windows Installer on some servers with NT4.

When we want to install/uninstall some software, it start Windows Installer and it goes to "Preparing to install" and then it hangs....

How can I solve this problem..??

Thanks,

Greg

[oioldman]

Have you upgraded to the latest WindowsInstaller, which I think is v3.1

If not try that in case your installer files are corrupt.

[Gregv1506]

Windows Installer 3.1 does not work for NT4..

Thanks

Greg

[oioldman]

what windowsinstaller v2, i know that does.

just thinking do the obvious first and then see what heppens.

does the service start? does it hang?

[Gregv1506]

Yes I am using version 2.0. It starts, and then it hangs. I tried to re-install it, but it says "The specified service already exists"...

How can I uninstall this..?

[oioldman]

sorry not sure how to un-install unless it's listed in add/remove prgrams.

can only think to stop service and try to re-install on top so it will replace corrupt files and reg keys, which is could be problem, though with yourself having tried that, i'm not sure.

http://www.microsoft.com/downloads/details...&displaylang=en

is the link to download.

[iancurtis]

I have a problem with Windows Installer on some servers with NT4.

When we want to install/uninstall some software, it start Windows Installer and it goes to "Preparing to install" and then it hangs....

How can I solve this problem..??

Thanks,

Greg

<{POST_SNAPBACK}>

I have the same problem, did you solve it?

how can I do now........thx