XP SP2 won't read ext hard drive

[Linda]

My system is not able to read my external USB hard drive (mass storage). A code 10 error is showing in the properties box in the System Hardware area. It does recognise that a hard drive is attached, just won't read the drive.

Edited June 24, 2005 by Linda

[Aegis]

Reformat the drive.

[allfive6]

is there a partition on the drive?