Active Directory, 'profile' And 'dial-in' Problem

[slig]

hi everybody,

strange problem I have. basically i'm trying to allow one of my users dial-in access for VPN, so within active directory i'm heading to the user and bringing up their properties dialog. When I click on the 'dialin' tab, all of the options are shown in the pane, however they are *all* greyed out. This is also the case for the 'Profile' pane. Every other tabbed pane is fine. This is the only user this is happening for out of about 50 in the domain.

Platform is 2003 server.

Anyone have any ideas?