A terrible office problem pls HELP !

[skinless]

Everyone in office is going crazy because of this problem, we are losing all our important office files.

There is no perticular event at which the error pops up it happens anytime even if the person is not typeing the document in word.

We have lan at our office and this problem occures only on windows xp machines.

following are the error in sequence

ERROR 1

"There is an unrecovrable disk error on file ~WRL0002

The disk you are working on has a media problem that prevents word from useing it.

Try the folowing:

*Try formatting another disk

*Save the documents to another disk

ERROR 2

Word failed reading from this file(~WRL0002).Please restore the network connection or replace the floppy disk and retry.

ERROR 3

Word has lost data due to a bad network connection or missing floppy.Documents relying on this data are going to be saved and then closed.

ERROR 4

The document name or path is not valid. Try these suggetions

*Check the file permission for the document or drive

*Use the file open dialog box to locate the document

(D:/My documents-NLA\...\NTPC TANDA.doc)

ERROR 5

Word has insufficient memory. Do you want to save the "Rescued document 7" as rescued document 8?

After the above errors a recued document is created which is useless because when u open it u only see unrecognised characters.

What could be the problem?

We never disable our lan connections its always on, 4 PC use windows 98 and 3 PC use windows xp and the problem is only with windows xp machine.

Please try to help

[tguy]

Here are a couple of things you could try:

First it sounds like the problems you describe could be network related. So:

1) Update the NIC drivers on your Windows XP PC's to the latest version. Usually available from the manufacturer.

2) Set the link speed of the NIC.

- Go to the Properties of Network Neighborhood

- Click on the Configure button of the NIC in your PC

- Click on the Advanced tab find the Link Speed which by default is usually set to Auto or Autonegotiate.

- Modify this setting and hard code the wire speed to match the maximum allowable wire speed for the hub or switch the PC is plugged into.

- Save these changes. You should not need to reboot.

- NOTE: You may also want to make these changes on your server as well if you have one.

Second you can change the Save options in MS Word by selecting:

Tools --> Options --> Save tab

Try setting Allow Fast Saves and/or Allow background saves

You can also try decreasing the amount of time the Autorecover document feature waits to create backup copies. I think the default is ten minutes. you can drop it to between 3 and 5 minutes to see if that helps.

Good luck.