Exchange 2000 and Backup Exec 9.1

[Don Juan]

Hi all,

Hoping you can help me solve this problem with backing up the Exchange Mailboxes. We have several Windows 2003 servers. Backup Exec 9.1 is running on the same server as Exchange 2000 is running on. File backups run fine. However, the backup of the individual Exchange Mailboxes has always been a problem. In short, I think it has possibly never backed up anything. Recently it's been giving the message in the Job Status has been: 'Canceled, timed out'. Byte count: 0. With no job log!

I'm thinking it might have something to with the rights of the backup exec account. When I look at the user mailboxes the full mailbox access permission is denied for the backup exec account, although it does have read and delete rights. The backup exec acount is a member of the backup operators, the domain admins and the enterprise admins. Could the problem be the fact that full access is denied? If so, how can I allow it for all mailboxes?? Please advise!!