fax.msi and desktop.ini

[mkaone]

Hello, can anyone help my on this?

When I start my computer I get a window for setting up fax then I get the window can't find fax.msi.

Also can someone tell me what desktop.ini file is it is in my startup folder along with hp monitor. I was taslking to HP and they told me to move it to my desktop so it would not be in the startup folder. So I was wondering what it is and now that it is on the desktop can I delete it?

FOR your information : The fax window started appearing before I moved the desktop.ini out of startup folder

Any suggestions

thanks

mark

[Jito463]

A) Check your registry entries for the Fax installer

....HKEY_CURRENT_USER\Software\Microsoft\Windows\Current Version\(all Run keys)

....HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Current Version\(all Run keys)

B) You can safely delete the desktop.ini. It's used to store preferences for individual folders (layout, etc). Don't worry about it.

*EDIT*

Darn emoticons!

[mkaone]

Hello, What do I do when I navigate to those registry entries

Thanks

mka

[Jito463]

Look for anything in the Run, RunServices, RunOnce, RunOnceEx, etc that could be calling the fax installer.

[beatnik]

You might want to try this in case you haven't solved your problem yet. Check the error message that pops up for location it is trying to install fax from and copy it. Go to Start, Run, and enter regedit. Select Find from the dropdown box in the Edit menu and paste in the location you copied. Find any registry keys that look like they are being used to install fax.

MAKE SURE you set a restore point before you delete any keys.

DON'T blame me if you have to reinstall your entire system if you do delete any keys.

On that happy note, good luck getting rid of an annoying problem.

[starchild]

Hello, can anyone help my on this?

When I start my computer I get a window for setting up fax then I get the window can't find fax.msi.

Also can someone tell me what desktop.ini file is it is in my startup folder along with hp monitor. I was taslking to HP and they told me to move it to my desktop so it would not be in the startup folder.  So I was wondering what it is and now that it is on the desktop can I delete it?

FOR your information : The fax window started appearing before I moved the desktop.ini out of startup folder

Any suggestions

thanks

mark

Fax.msi Is A Hp SoftWare If It Is Trying To Install You Need To Go To Hp Software Update. And Update Your Computer Hp Software. In The Hp Director. I Did Not Have The Desktop.ini So It Mite Be A Part Of Hp To. That Should Do The Job. You Should Try Anyway .