Problem with installing EasyCDCreator

[Third_Man99]

Hi. I've just bought a new HP Pavilion 520c with Windows XP HomeEdition and two intenal CD-RW drives preinstalled. I tried to install the latest EasyCD Creator into the system, but failed. Here's what happened:

1) First, I installed EasyCD Creator 5.02b. During the installation, I was prompted that "the driver is not supported. do you want to install DirectCD?" I replied YES.

2) Next, I applied the v.5.1 upgrade for WindowsXP. It seemed successful.

3) I rebooted the computer

4) Surprise! Both of CD drives had disappeared from "My Computer." I checked Device Manager, and found out that the installer had disabled the previous CD drivers (the ones that came with the preinstalled XP), but didn't install any new driver as a replacement. Hence, no CD drivers are running, and I can't even see the CD-ROM icons.

My speculation:

As of yet, DirectCD doesn't support the CD-RW drives that come with a new HP Pavilion.

Does anybody have a suggestion?

[Aaron]

why install 5.2 retail, then a 5.1 upgrade patch? isn't that like downgrading to a lower version? Probably why your CD Drives disappeared.

[Third_Man99]

I said "5.02b to 5.1", not "5.2 to 5.1."

Thanks in advance for any suggestions.

[Conan]

That is the normal method of updating to the latest platinum version. Worked fine for me using a Sony cdrw. When you go to hardware profiles does it say what make your cd drives are?