Chicken89 Posted September 29, 2011 Posted September 29, 2011 Running Win 7 Pro 64-bit and have encountered some BSODs.Here is some data about the incident:PROCESS_OBJECT: fffffa80099e98c0IMAGE_NAME: csrss.exeDEBUG_FLR_IMAGE_TIMESTAMP: 0MODULE_NAME: csrssFAULTING_MODULE: 0000000000000000 PROCESS_NAME: csrss.exeEXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.BUGCHECK_STR: 0xF4_C0000005DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULTCURRENT_IRQL: 0STACK_TEXT: fffff880`086a50e8 fffff800`034195e2 : 00000000`000000f4 00000000`00000003 fffffa80`099e98c0 fffffa80`099e9ba0 : nt!KeBugCheckExfffff880`086a50f0 fffff800`033c699b : ffffffff`ffffffff fffffa80`098b2380 fffffa80`099e98c0 fffffa80`099e98c0 : nt!PspCatchCriticalBreak+0x92fffff880`086a5130 fffff800`03346448 : ffffffff`ffffffff 00000000`00000001 fffffa80`099e98c0 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x176d6fffff880`086a5180 fffff800`0308ded3 : fffffa80`099e98c0 fffff800`c0000005 fffffa80`098b2380 00000000`041406a0 : nt!NtTerminateProcess+0xf4fffff880`086a5200 fffff800`0308a470 : fffff800`030da67f fffff880`086a5b78 fffff880`086a58d0 fffff880`086a5c20 : nt!KiSystemServiceCopyEnd+0x13fffff880`086a5398 fffff800`030da67f : fffff880`086a5b78 fffff880`086a58d0 fffff880`086a5c20 00000000`04141ee0 : nt!KiServiceLinkagefffff880`086a53a0 fffff800`0308e2c2 : fffff880`086a5b78 00000000`000713b8 fffff880`086a5c20 00000000`041419b8 : nt! ?? ::FNODOBFM::`string'+0x49874fffff880`086a5a40 fffff800`0308ce3a : 00000000`00000001 00000000`04140c58 00000000`04147301 00000000`000713b8 : nt!KiExceptionDispatch+0xc2fffff880`086a5c20 00000000`77be8e3d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a00000000`04140c60 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77be8e3dSTACK_COMMAND: kbFOLLOWUP_NAME: MachineOwnerFAILURE_BUCKET_ID: X64_0xF4_C0000005_IMAGE_csrss.exeBUCKET_ID: X64_0xF4_C0000005_IMAGE_csrss.exeFollowup: MachineOwnerI have a kernel dump file, however it is 106 MB zipped and 400 some MB when not zipped.
allen2 Posted September 30, 2011 Posted September 30, 2011 The F4 bsod are usually related to hard drive problems (either bad connected or failling). You should try checking your hard drive with the tool provided by your hard drive manufacturer.You should also try to compress the full with 7zip (compression set to ultra) and then upload it somewhere so it can be properly analyzed.You should also provide a little more details about when it happens and if you can reproduce the problem and how often it happened....In between, you might also check the ram with memtest.
Chicken89 Posted September 30, 2011 Author Posted September 30, 2011 (edited) Ran multiple hard drive and memory test and they all check out fine. I tried to make another compressed file for the kernel dump but it still was way too big for the 500k limit, since the initial size of the file is 400+ mb. As for the hard drive controller, both hard drives are using the ICH10R on an x58 motherboard. Reseated the cables multiple times and swapped the cables as well. The BSOD occur at seemingly random times, usually when just doing light work on PC. System hangs with the windows loading symbol on the mouse right before it starts to dump. Edited September 30, 2011 by Chicken89
allen2 Posted September 30, 2011 Posted September 30, 2011 When i said "upload the memory dump somewhere" that was on a free files hosting provider like megaupload or mediafire or another .... Of course you can't upload it there.
Chicken89 Posted September 30, 2011 Author Posted September 30, 2011 Zip file of the kernel dump:http://www.mediafire.com/?ygu3m533c3zssje
allen2 Posted October 1, 2011 Posted October 1, 2011 I wasn't able to conclude anything from the crash dump except that it seems something prevented csrss accessing to disk. As it doesn't seem to be an hardware failure, it could be a filter or a driver interfering like an AV software. You might try disabling the AV software and see if you can reproduce it. BTW, what is your AV (if you have one) ?
Chicken89 Posted October 2, 2011 Author Posted October 2, 2011 Sorry, I'm not familiar with this "AV", what exactly is that?
MagicAndre1981 Posted October 2, 2011 Posted October 2, 2011 do you run the RAM with Commandrate 1T? If yes, change it to 2.
Chicken89 Posted October 2, 2011 Author Posted October 2, 2011 Nope, no antivirus running. What is this Commandrate 1T/2?
MagicAndre1981 Posted October 3, 2011 Posted October 3, 2011 this is a RAM setting. run CPU-Zand look at the memory tab:Do you see 1 or 2 as value?
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