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Office 2007, installation failed with error 1935


ElrickLandon

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Hi,

I try to install (silent installation) of Office 2007 Enterprise Edition SP2 on Windows 7 x64 with the command line => setup.exe /adminfile Config_Ordinateur_X_x64.MSP

The application is not installed and i notice an error message in event viewer :

Nom du journal :Application

Source : MsiInstaller

Date : 06/08/2011 19:05:23

ID de l’événement :11935

Catégorie de la tâche :Aucun

Niveau : Erreur

Mots clés : Classique

Utilisateur : X\XX

Ordinateur : X

Description :

Produit : Microsoft Office Office 64-bit Components 2007 -- Erreur 1935.Une erreur s'est produite lors de l'installation du composant d'assembly {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E}. HRESULT : 0x80070002. interface d'assembly : IAssemblyCacheItem, fonction : Commit, nom d'assembly : Microsoft.VC80.ATL,version="8.0.50727.42",type="win32",processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b"

My Office log => http://www.filefactory.com/file/cddc83d/n/SetupExe(201108061954284D8).log

I have read a lot of things about .NET Framework here :

http://support.microsoft.com/kb/926804

http://blogs.msdn.com/b/astebner/archive/2004/11/10/255346.aspx

But it doesn't help me.

Thks you for your help.

Edited by ElrickLandon
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Many Thanks !!! The fix tools here http://support.microsoft.com/default.aspx?scid=kb;en-us;946414 works properly...

Do you know if it's works if i delete subkey with a dos script without reboot ? Because i install all applicaton/drivers.... automatically with scripts.

Find and then click the following registry subkey: HKEY_LOCAL_MACHINE\COMPONENTS

In the details pane, right-click PendingXmlIdentifier, and then click Delete. If this value does not exist, go to the next step.

In the details pane, right-click NextQueueEntryIndex, and then click Delete. If this value does not exist, go to the next step.

In the details pane, right-click AdvancedInstallersNeedResolving, and then click Delete.

If this value does not exist, go to the next step.

Any idea ?

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This fix tools do more things that what they said, reboot is mandatory before retry to install office 2007.

This fix seems to fix another application issue in command line > Windows Live Messenger !!!

It can be very interesting to know this f***ing patch do exactly.

Many thks :)

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  • 5 months later...

Its a very irritating error, i also faced this error many times but i fixed it. Following are the various ways you can implement to fix error 1935

1. Reinstall Microsoft .NET Framework

2. Perform a Full Virus Scan

3. Full Scan your Registry

4. Reregister Windows Installer

5. Check System Files for Corruption

6. Clean the System Junk

The Error 1935 may still occur if your registry is not properly configured.

If you have already been experiencing the error 1935 error, you can also get some help from this article error 1935 windows 7.

Hope it fix your problem.

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