windows and safe mode won't start

[kncxv]

I have a gateway desktop computer. My Kapersky is updated. I went to start my computer and windows would not load it just kept showing the loading bar. Then I tried to start in safe mode and it showed about 20 lines and then froze ( no matter what safe mode option I choose). I replaced the small battery on the mother board and that didn't help at all. I don't know what to do next.

thank you

[Guest]

Do a repair install if you can. Not sure what type of CD you have and if it supports that.

[allen2]

If the loading bar freeze, then you might have an hardware problem like a failed ram stick or a cooling problem.

If the loading bar doesn't but never disapear,how long did you wait ? If more than 30 minutes and it is doing the same in safe mode, then try removing any not needed hardware (like an usb drive/printer or any recently added component) or simply remove the CD/DVD in cd/dvdrom drive.