Outlook 2003 - updating calendar meetings

[halcyoneus]

Hello,

I have an end user that has contacted me about an Outlook 2003 Calendar issue and it's puzzling me.

Background:

She is an admin assistant for 4 people, so she is setup as a full delegate for each person. She opens up her own Outlook session and from within her own calendar, she opens up the other 4 people’s calendar. She constantly creating new meeting requests for these people, as well and excepting meeting sent to them.

So he's the actual issue she's got...

She created a reoccurring meeting for every other Monday @ 3pm to 3:30pm (no end date set in reoccurring properties) back in December (not from her calendar, but from one of the other 4). The meeting was originally sent out to 10 people. She got new info about this meeting yesterday and needed to update the subject line of this particular meeting request. She opened the meeting (selecting "open series") and made her edit to the subject line. From there she hit the "Send Update" button, and the calendar appointment closed. She didn't see any problems until the attendees of this reoccurring meeting accepted the changes...When this update was sent out to the 10 attendees, they all received 7 meeting updates, 6 with the individual dates and 1 update for the complete series (the reason it was 6 is because she has her “Free/Busy options” set to publish only 3 months…2 meetings a month for 3 months, 6 updates). They all accepted the 7 new updates causing her to get flooded with “Accepted Update” e-mails (70 e-mails).

I’ve never seen this happen before…If I’ve updated a series, it’s only ever sent out 1 meeting update for the whole series. Is there a setting that I haven’t found that could be causing this to send out a separate meeting update for each date in the series? Also, since she is only publishing for 3 months, will outlook automatically send out another update to each person for new dates become published (say next month)?

~Hal