November 24, 200817 yr I purchased a new laptop that came with Vista Home Premium and normally hate all the preinstalled crap the OEM puts on the system. I purchased a copy of Vista Ultimate through my OEM and want to switch versions on the laptop, but I want to keep some of the software that came preinstalled. I checked their website and they don't offer downloads of some programs and I don't want to lose them.Any help would be greatly appreciated.
November 24, 200817 yr You should be able to do an upgrade installation by just inserting the DVD and running setup. You might also be able to find the installers on a restore disk which may have come with your computer. What brand of computer is it?
November 24, 200817 yr Author Acer Extensa 5420, and it didn't come with physical media, but has a hidden 10GB recovery partition
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