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Posted

Hi,

I have created a memory dump of my system since it gave me a stop error (I followed the instructions someone posted time ago).

Now I have this file and I would like someone to kindly check and tell me what is wrong with my computer!

The problem is that the file is 216 MB and I don't know where to upload it.

Thank you


Posted
I tried, but it says that the upload size is limited to 50 MB per file, mine is 216 MB.

Do you know other options?

Is that a zipped or rar'ed file? If not, compress it.

Posted

Question - you took a memory dump of your system (Windows 2000) on August 15th. What were the exact symptoms that caused you to create the dump? You say you had a "problem", but I noticed (just now) that you didn't state what the "problem" was. The stop error is E2 (user-initiated memory dump), but what was happening when you took the dump.

I need at least a starting point (I'll do a health check here, but I can't be sure of what I'm even looking for right now).

Posted

I was working on the computer and it froze completely. I couldn't do anything beside restart it.

This is the error code that it gave me when I restarted it:

STOP: 0x000000D1 (0x00000016, 0x000000FR, 0x00000000, 0xBFCC2C16)

DRIVER_IRQL_NOT_LESS_OR_EQUAL

Posted

No, I don't have it. That is why I did a manual memory dump. I thought it could be used instead to find what caused the stop error initially.

Posted

No, you need the dump of the crash, otherwise it's lost. A manual dump only captures the system at the exact time the dump was performed (and other than being heavily stripped down, this box was working fine wen you dumped it, from what I can find in the E2).

Posted

OK, my computer is now working even if I don't know exactly why...

Anyway, can you please explain me what I should do the next time I get the blue screen and the stop error?

I don't know if (and how) I can do a memory dump from there (when I did it I was in Safe Mode).

Thank you

Posted

If your machine is configured for a complete dump (and since you gathered a manual one properly, it certainly is), it will take a memory dump automatically after the bugcheck (it's been awhile since I've dumped a w2k box, but you will probably see a status stating "dumping physical memory..." with a percentage number counting up to 100 at the bluescreen). Once that is done, if "Automatically restart" is checked, the box will reboot back into Windows, and memory.dmp in %systemroot% (unless you changed the dump file path) will contain info about the crash within about 5 minutes of booting up.

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